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HelpMeChoose gets in between banks and customers
From The Australian: “Internet users visit the website and answer some brief questions about their needs and circumstances. In return, the HelpMeChoose technology provides them with an immediate list...
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Westpac reality check on 2.0
From IT News: “Westpac has revealed that changing business conditions and poor adoption forced it to abandon or shelve some of its highest-profile Enterprise 2.0 projects. The bank has abandoned the...
View ArticleBank of America ‘online mall’ targets crunched online shoppers
From Finextra: “Bank of America is looking to attract recession-hit customers with the launch of a new Web site that allows users to earn cash back on purchases at a host of online retailers. Bank of...
View ArticleFinally, we only need one number
Its been a long time since I first blogged about Grand Central, but finally, it looks like it will be seeing the light of day as a Google product since the time Google purchased it long ago. It seems...
View ArticleAge of evidence, not opinion
From Giraffe Forum: “In March 2009, Jeff Bezos, founder of Amazon, spent a week working on the floor in one of Amazon’s distribution centers. … Bezos is in the business of self-service. And the first...
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Leave your bank … Sure – How?
Recently came across this tweet when searching for rates, and NAB. A couple of interesting points here for you to remember: Customers WILL air your dirty laundry, whether they read it in the press,...
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Plan for your PFM
“How I now graphically represent my incomings and outgoings” Photo – Incase, Flickr Wow there’s a lot of excitement out there in bank land about Personal Financial Management tools, or PFM as they’re...
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